James Power Flash Video

Jamey Power is a former Senior Vice President and Strategic Advisor at J.D. Power and Associates. Today he is working on a number of new business activities, public speeches, and philanthropic interests for the Power family. He is assisting his father on a book that will chronicle his 50 years in the automobile business. This book is called “Power: How J.D. Power III Became the Auto Industry’s Adviser, Confessor, and Eyewitness to History.” Jamey is also beginning work on a follow up to “SATISFACTION: How Every Great Company Listens to the Voice of the Customer”, a best-selling book he co-authored in 2006. In addition, he advises selected organizations globally on quality, customer service, and marketing.

As the son of J. David Power III, founder of J.D. Power and Associates, Mr. Power literally grew up with the business. He, like the other children in the Power family, worked at the company in a variety of jobs throughout their early school years and into college. He joined the company as a professional employee in 1990. Most recently he facilitated the transition from a private business to becoming part of The McGraw Hill Companies. From 1997 to 2009 he was Senior Vice President and General Manager-International Operations. During this period, the international business grew to represent about 20% of the company’s overall business, and offices were established throughout Asia, Europe and Canada to conduct studies in many countries throughout the world. For a period of time when it was a wholly owned subsidiary of J.D. Power and Associates, Mr. Power served as Chairman of J.D. Power Asia Pacific. In the mid 1990s, Mr. Power moved to Michigan to manage the J.D. Power and Associates regional office in Troy, Michigan.

After college Mr. Power launched his professional career at the advertising agency Foote, Cone and Belding as a key member of the account management team responsible for Mazda’s national marketing and communications program. He fulfilled a dream to work directly for an automobile company when he joined the Chevrolet Motor Division of General Motors Corporation in the late 1980s. There he was Geo marketing development manager for the region covering Southern California and the southwestern U.S.

Mr. Power also manages several of the Power family’s community and philanthropic activities that focus on education and the National Multiple Sclerosis Society. In particular, he is a trustee of the Southern California & Nevada Chapter of the National Multiple Sclerosis Society, and serves on the national campaign cabinet for the MS Society’s “Now! - No Opportunity Wasted Capital Campaign”. He also serves on the Board of Trustees at the University of San Diego.

  • Satisfaction – How Every Great Company Listens to the Voice of the Customer

Global Business, Business, Advertising/PR, Customer Service, Celebrity, Media, Marketing, Technology
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