Named "Consummate Speaker of the Year," Lorna Riley is 25-year veteran international professional speaker, trainer, published author, and CEO of Chart Learning Solutions & the American Training Association. She is a member of the National Speaker's Association and has earned the Certified Speaking Professional designation, an honored classification held by less than 8% of professional speakers.
Lorna's background includes sales, management, education, and a wide variety of industries. She has created over 80 training programs, 4 Coaching Guides, 110 e-Learning modules, and assessments in Sales, Leadership, Management, and Customer Service. Her organizations offer accountability programs, performance management, e-Learning, workshops, keynotes, and hiring suitability assessments. She has presented over 1,000 programs to audiences worldwide.
Lorna has earned the Certified Speaking Professional designation, an honored classification held by less than 8% of speakers. She was named "Consummate Speaker of the Year" by Sharing Ideas magazine. Winner of six productivity awards, Lorna has created powerful assessments for sales groups, leaders, managers, and staff to determine current levels of productivity, giving the option of programs ranging from one hour to extended training. Repeat performances are testimony to those who say she is the most energetic, inspiring, and bottom-line speaker they’ve experienced.
Lorna is the author of 10 books including, "76 Ways to Build a Straight Referral Business ASAP!" "Off-the-Chart Customer Service Results Coaching Guide," "Quest for Your Best," "Achieving Results: Four Stages to Off-the-Chart Excellence," "Off-the-Chart Results for Organizational Development," and "The Sales Coach: Selling Tips for the Pros, from the Pros."
As the CEO and founder of Chart Learning Solutions, Lorna Riley is also the author of three audio albums, 60 training programs, and 120 on-line programs in Sales, Service, and Leadership accountability systems. Lorna is a frequent contributor to trade publications, and featured in national magazines, radio, and TV. Here's what some of the great business leaders are saying about her sales work: Brian Tracy - "...an extraordinary [program], crammed full of powerful, practical, proven methods - Wow!" Tom Hopkins - "using these ideas you'll never have to [prospect] again." Jay Conrad Levinson - "...a brilliant marketing context..." Jim Cathcart - "Lorna Riley shows you how to make your business grow almost on autopilot." Dr. Tony Alessandra "...loaded with practical ideas that should increase your business significantly!"
- Off-The-Chart Leadership Results
- The Change Game: Thriving in Turbulent Times
- Quest for Your Best: Four Stages to Excellence in Times of Change
- Billions Of Customers: Creating Customer Advocates
- Soaring Sales: Achieving Blockbuster Sales Results
- SELLING TO YES: How to Achieve More “Yeses” in Less Time
- THE EVERYDAY JACKPOT: Winning Your Vitality, Balance, and Meaning in Life
- TIME MANAGEMENT FOR RESULTS: Achieving Mastery Over Time
- The Change Game: How to Win at Every Turn
- Off-the-Chart Customer Service Results/Billions of Customers
Leadership, Sales, Customer Service, Time Management, Motivation, Change, Attitude, Balance, Communication, Creativity, Employee Retention, Empowerment, Goal-setting, Presentations, Relationships, Str
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Speaker's Asking Fee Range
$7,500 - $9,999
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